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My experience with their team was impressive. It took few days to convert my marketing ideas into results. Now, I can be sure to launch my products within minutes with the help of their innovative bulk SMS services. – Aman Verma

Their 24X7 services helped in cutting down time as well as cost involved for marketing. Now, generating leads and keeping in touch with my customers is just a click away. I was overwhelmed with the kind of customer support in place to answer our queries. Thankfully, I don't have to explain the concept for several hours like with previous companies. – Hitesh Shah

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customer support
Hosted IVR Solutions
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Hosted IVR SolutionsAre you ending up spending several hours attending to customer calls or making telephone call to customers for various business activities? Choose our automated IVR solutions that are tailored as per your requirement to cut down on costs and time which our hosted on our servers.

Now, your customers can interact with your company’s host system either through their voice or telephone keypad. It is as simple as you choose / change your caller tune or check unbilled amount from your telephone service provider. Now, your customers too can do the same, saving a majority of your time.

Our interactive voice response helps your customers to get the information instantly without waiting for the customer support executives to provide it. The best thing is that, we can customize the IVR menu as per your business requirement.

ivr-systemThe main advantage of this service is that, your customers don’t end up waiting in the queue for several minutes to get information or service. Many of their queries can be attended through IVR transaction instead of wasting the time of customer care executive. Only the top priority queries can be routed to them.

IVR system is not just meant for call center but can be customized to small and medium businesses too for increasing productivity and customer loyalty. IVR eases your business operations and helps in management of customer needs in a simple and efficient method. The best part is that, there are no upfront costs on infrastructure and man power.

Over the years, Smscgateway.in  has customized the IVR menu to hundreds of clients with different volumes of business in various fields. It is the most chosen service in today’s corporate world as it adds amazing flexibility to business operation. Just avail our hosted IVR solutions and take your business to a new level. Are you ready for it?

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